Frequently Asked Questions
DO I NEED TO BE PART OF A COMMUNITY OR ORGANIZATION?
No. While you can register through your community or independent insurance agent, we also have members and their families who sign up directly and are eligible to receive the same rewards and extra benefits.
HOW DO I GET HELP USING THE APPLICATION?
Just send us a chat message through the app on your phone or through this website and we can walk you through anything you need..
HOW MUCH DOES IT COST?
One of the best parts of LifeShepherd application is that it is completely FREE to members for basic services and participation in the rewards program.
DO I NEED TO HAVE A SMARTPHONE?
You can use a smartphone, Tablet/iPad, or a computer to use LifeShepherd. To experience the full advantages of the app, it's recommended to download LifeShepherd on an iPhone.
HOW DO I INSTALL THE APP?
For web or Android users, follow this tutorial.
For iPhone or iPad users, follow this tutorial.