top of page
Older adults on their phone

Frequently Asked Questions

I AM NEW TO MEDICARE. WHAT DO I NEED TO DO?


You can sign up for Medicare coverage directly or through a Medicare agent, at no charge to you. Most agents are licensed in many states, but it makes the most sense to select an agent in your area that you can meet in person, if necessary. Picking the right plan can be complicated, so we try to make it simpler for you! If you would like to see what plans and benefits are available to you today you can use our free search tool

HOW DO I GET HELP USING THE APPLICATION OR DECIDING HOW TO START?


Just send us a chat message through the app on your phone or through our website and we can walk you through anything you need help with.

HOW MUCH DOES IT COST?


One of the best parts of LifeShepherd app is that it is completely FREE to members as long as you are Medicare eligible or about to become eligible (in the next year). 

DO I NEED TO HAVE A SMARTPHONE?


You can use a smartphone, Tablet/iPad, or a computer to use LifeShepherd. To have the best experience, it's recommended to download LifeShepherd on a mobile device.

HOW DO I INSTALL THE APP?

For iPhone or iPad users, follow this tutorial.

For Android or Samsung users, follow this tutorial.

bottom of page